Last updated: November 1, 2025

Hei-Day (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. We believe good design starts with good intentions — and that includes how we handle your data.

This Privacy Policy explains how we collect, use, and share information when you visit hei-day.com, make a purchase, or interact with us in any way. By using our website, you agree to the terms described below.

1. Information We Collect

We collect information in a few ways:

Information you provide directly:

• When you place an order, we collect details like your name, shipping and billing address, email address, and payment information.
• If you sign up for our newsletter, create an account, or contact us, we’ll collect your name, email, and anything else you share with us.

Information we collect automatically:

• When you browse our site, we automatically receive information about your device and how you interact with our website — including your IP address, browser type, time zone, and cookies that help us understand what pages you visit.

Information from third parties:

• We may receive information from advertising partners, analytics providers, and payment processors (like Shopify Payments) that help us run our shop and serve you better.

2. How We Use Your Information

We use your information to:

• Process, fulfill, and communicate about your orders
• Manage your account and provide customer support
• Send you updates, offers, or newsletters (only if you’ve subscribed)
• Improve and personalize your shopping experience
• Prevent fraud and comply with legal obligations
• Display relevant ads on other websites

3. Sharing Your Information

We only share information when necessary to keep things running smoothly — never to sell it off to strangers. We may share your data with:

• Shopify, our e-commerce platform, to power our online store
• Service providers who help us with shipping, payment processing, email communication, and analytics
• Advertising and marketing partners, to show you Hei-Day products you might actually care about
• Legal authorities, if required by law or to protect our rights

4. Cookies & Similar Technologies

Like most websites, we use cookies and similar technologies to make our site work and to understand how you use it. Cookies help us remember your preferences, improve site performance, and personalize your experience.

You can control or disable cookies through your browser settings, but some parts of the site may not function properly without them.

5. Targeted Advertising

We may use your information to show you ads for Hei-Day products on other websites or platforms. This may involve sharing limited data (like cookies or device identifiers) with advertising partners.

You can opt out anytime through our Your Privacy Choices
 page or by using the Global Privacy Control (GPC) setting in your browser.

6. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of targeted advertising or data “sales/sharing”
• Withdraw consent for email marketing at any time

To exercise these rights, contact us at hi@hei-day.com
.

7. Data Retention

We keep your personal information only as long as necessary to fulfill orders, provide support, and meet legal or accounting requirements. When we no longer need it, we delete it securely.

8. Security

We take reasonable precautions — both technical and organizational — to protect your data from loss, misuse, or unauthorized access. No system is 100% foolproof, but we do our best to keep your information safe.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted here, and the “Last updated” date will always tell you what’s new.

10. Contact Us

Questions, concerns, or compliments about our Privacy Policy?
Drop us a line at hi@hei-day.com or use our contact form. We love mail almost as much as we love good design.